IS SHIPPING FREE?
We have 3 Type of Shipping :
1-Tracked Shipping Cost $3.00
2-1st Class Tracked Shipping + Insurance Cost $5.45
3-1st Class Tracked Shipping + Insurance + Lifetime Warranty Cost $8.45
1.How long will my order take to dispatched?
We just need no longer than 3 business day to deal with your order.
Please contact us firstly (firstname.lastname@example.org) for more details.
2.How long will my order take to ship?
For Standard Tracked Shipping, it takes 7~15 working days to arrive after dispatched.
For Express 1st Class Tracked Shipping, it takes 5~7 working days to arrive after dispatched.
During rush days, please estimate extra 5 business days more than usual.
3.Can I track my order?
5 working day after your parcel is shipped, you will receive an email with the courier’s details and your consignment number, this can be used to track your order.
4.Can I change my address?
Please contact us (email@example.com) before your item has been dispatched.
5.Can I get delivery to countries outside of the UK?
Please contact us (firstname.lastname@example.org) to ask for the accurate reply.
You are properly to pay an extra shipping cost when shipping to countries outside of the UK.
For further assistance please email our customer service department at email@example.com
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
Otherwise, due to the COVID-19, airlines decreased quite a bit, so it may take longer than usual for your order to arrive. Thanks a lot for your understanding.WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 2-3 weeks for your order to arrive to the UK (varies from product to product). Other countries can take an estimated 2-4 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in GBP, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.